About

​I am a Computer Science student at University of the People, driven by a deep passion for technology and a hands-on approach to IT problem-solving. While I am still pursuing my degree, I have already built a solid foundation in diagnosing and resolving complex technical issues. ​What I bring to the table: ​Technical Troubleshooting: Practical experience in hardware and software maintenance, ensuring systems run smoothly and efficiently. ​Network Support: A growing understanding of basic...

Career Journey

Current Jan 2025 - Present · 1 yr 5 mos
N(

Technical Support Specialist

No-company. (Self-employed.)

📍 Khartoum

As an Information Technology student at University of the People, I leverage my academic knowledge and hands-on freelance experience to provide comprehensive IT solutions for small businesses and...

Technology ServicesApplication SupportHelp Desk ImplementationProduct Support
Jan 2017 - Apr 2026 · 9 yrs 4 mos
BS

Owner

Beko Store

📍 Khartoum State, Sudan

الدعم الفنيTechnical Supportتحليل البيانات
Jun 2022 - Nov 2025 · 3 yrs 6 mos
MA

Technical Support Specialist

M an S Engineering

📍 Khartoum

Technical Support Specialist M&S Engineering Provided technical support for hardware, software, and network-related issues, ensuring minimal downtime and smooth operations. Diagnosed and resolved...

Content ServicesEnglishOSHA ComplianceTechnical Support
Feb 2021 - Apr 2022 · 1 yr 3 mos
US

Social Media Manager

USDT Sudan

📍 Sudan

CopywritingSocial MediaSocial Media MarketingOnline Advertising
Oct 2020 - Apr 2022 · 1 yr 7 mos

Social Media Manager

MRSUDANI

📍 Sudan

CopywritingSocial MediaSocial Media MarketingWeb Content Writing

Education

Bachelor of Science

Computer Science

University of the People

Nov 2025 - Nov 2030

Bachelor's degree

Information Technology

Alfarabi college for science and technology

Nov 2018 - Oct 2024

Bachelor's degree

Information Technology

Alfarabi college for science and technology

Bachelor of Science

Computer Science

University of the People

Nov 2025 - Nov 2030

Certifications

Operating Systems and You: Becoming a Power User

Operating Systems and You: Becoming a Power User

United Latino Students Association

May 2026

View Certificate →
Bits and Bytes of Computer Networks

Bits and Bytes of Computer Networks

Google

Oct 2025

View Certificate →
IT Support Fundamentals

IT Support Fundamentals

Google

Aug 2025

View Certificate →
🎓

NEBOSH Professional Development Program

Afro-Tech Training Center

Oct 2024

View Certificate →
🎓

OSHA Professional Development Program

Afro-Tech Training Center

Sep 2024

View Certificate →
🎓

Fundamentals of digital marketing

Google

Mar 2023

View Certificate →

Skills

Technology Services Product Support Help Desk Implementation Application Support Leadership Problem Solving Decision-Making OSHA Compliance Content Services Technical Support الدعم الفني تحليل البيانات Online Advertising Copywriting Social Media Social Media Marketing Web Content Writing Digital Marketing Project Management English