About

โ€‹I am a Computer Science student at University of the People, driven by a deep passion for technology and a hands-on approach to IT problem-solving. While I am still pursuing my degree, I have already built a solid foundation in diagnosing and resolving complex technical issues. โ€‹What I bring to the table: โ€‹Technical Troubleshooting: Practical experience in hardware and software maintenance, ensuring systems run smoothly and efficiently. โ€‹Network Support: A growing understanding of basic...

Career Journey

Current Jan 2025 - Present ยท 1 yr 5 mos
N(

Technical Support Specialist

No-company. (Self-employed.)

๐Ÿ“ Khartoum

As an Information Technology student at University of the People, I leverage my academic knowledge and hands-on freelance experience to provide comprehensive IT solutions for small businesses and...

Technology ServicesApplication SupportHelp Desk ImplementationProduct Support
Jan 2017 - Apr 2026 ยท 9 yrs 4 mos
BS

Owner

Beko Store

๐Ÿ“ Khartoum State, Sudan

ุงู„ุฏุนู… ุงู„ูู†ูŠTechnical Supportุชุญู„ูŠู„ ุงู„ุจูŠุงู†ุงุช
Jun 2022 - Nov 2025 ยท 3 yrs 6 mos
MA

Technical Support Specialist

M an S Engineering

๐Ÿ“ Khartoum

Technical Support Specialist M&S Engineering Provided technical support for hardware, software, and network-related issues, ensuring minimal downtime and smooth operations. Diagnosed and resolved...

Content ServicesEnglishOSHA ComplianceTechnical Support
Feb 2021 - Apr 2022 ยท 1 yr 3 mos
US

Social Media Manager

USDT Sudan

๐Ÿ“ Sudan

CopywritingSocial MediaSocial Media MarketingOnline Advertising
Oct 2020 - Apr 2022 ยท 1 yr 7 mos

Social Media Manager

MRSUDANI

๐Ÿ“ Sudan

CopywritingSocial MediaSocial Media MarketingWeb Content Writing

Education

Bachelor of Science

Computer Science

University of the People

Nov 2025 - Nov 2030

Bachelor's degree

Information Technology

Alfarabi college for science and technology

Nov 2018 - Oct 2024

Bachelor's degree

Information Technology

Alfarabi college for science and technology

Bachelor of Science

Computer Science

University of the People

Nov 2025 - Nov 2030

Certifications

Operating Systems and You: Becoming a Power User

Operating Systems and You: Becoming a Power User

United Latino Students Association

May 2026

View Certificate โ†’
Bits and Bytes of Computer Networks

Bits and Bytes of Computer Networks

Google

Oct 2025

View Certificate โ†’
IT Support Fundamentals

IT Support Fundamentals

Google

Aug 2025

View Certificate โ†’
๐ŸŽ“

NEBOSH Professional Development Program

Afro-Tech Training Center

Oct 2024

View Certificate โ†’
๐ŸŽ“

OSHA Professional Development Program

Afro-Tech Training Center

Sep 2024

View Certificate โ†’
๐ŸŽ“

Fundamentals of digital marketing

Google

Mar 2023

View Certificate โ†’

Skills

Technology Services Product Support Help Desk Implementation Application Support Leadership Problem Solving Decision-Making OSHA Compliance Content Services Technical Support ุงู„ุฏุนู… ุงู„ูู†ูŠ ุชุญู„ูŠู„ ุงู„ุจูŠุงู†ุงุช Online Advertising Copywriting Social Media Social Media Marketing Web Content Writing Digital Marketing Project Management English